How it fits together
The connected workflow
- 1
NCR creation
Any Critical or Major finding becomes a nonconformance with one tap. Auto-numbered NCR-YYYY-XXXXX, attached photos, source inspection linked, severity carried over.
- 2
CAPA assignment and tracking
Open a corrective action against the NCR. Assign owner, due date, containment vs. corrective vs. preventive. Email + in-app reminders until closure.
- 3
AI root cause analysis
Choose the method that fits the failure mode — 5 Whys for process issues, Fishbone for multi-factor causes, Fault Tree for sequential failures. AI seeds the first draft; the engineer refines.
- 4
Effectiveness verification
30/60/90 day checks run automatically. If similar defects recur within the window, the CAPA is reopened with an effectiveness-failed flag.
- 5
Audit management
Schedule internal, customer, and certification audits. Each audit produces a packet PDF with findings, evidence, and CAPA references.
- 6
Supplier scorecards
Score every supplier on quality, delivery, and responsiveness. Trigger SCAR (Supplier Corrective Action Request) workflow when scores fall below threshold.
Pick the right tool
Root cause analysis methods
5 Whys
Process and human-factor issues.
Fishbone
Multi-factor causes — Man, Method, Machine, Material, Measurement, Environment.
Fault Tree
Sequential and conditional failures — pressure vessels, control systems.
Audits + evidence
Audit management
- Schedule internal, customer, and certification audits
- Per-clause finding tracker (ISO 9001 clauses pre-loaded)
- Evidence attachment — link inspections, NCRs, CAPAs
- Auto-generated audit packet PDF for the auditor
- Findings auto-create CAPAs with owner and due date
Hold suppliers accountable
Supplier quality
- Supplier scorecard — quality, delivery, responsiveness
- SCAR (Supplier Corrective Action Request) workflow
- Score trend chart per supplier
- Auto-escalate when scores fall below threshold
- Incoming inspection records tied to supplier